Key:
  Advance search


£º£ºAfter service articles£º£º
¡¡¡¡In order to guarantee our products quality and service reputation, the factory has set up customer service hotline so as to achieve our promise --- " Changing products in three months and one year free maintenance, repairing service for product whole life".
¡¡1£® Customer service and tracks
When receiving the customer's complaints, we will pay much attention to it and make fine record. We will analysize customer's complaints and tailor out solutions and feedback to our customers so as to satisfy our customers.
¡¡2£® Repairing service
This article includes "Service in the repairing guarantee period" and "Service not in the repairing guarantee period":
¡¡A£® Service in the repairing guarantee period
In the repairing guarantee period, if there occurs quality problem, we provide free repairing service.
¡¡B£® Service not in the repairing guarantee period
If the product is not In the repairing guarantee period, or the problem is not caused by the product quality, we provide repairing service, but proper fee will be charged.
¡¡3£® Product returning service
When the customer want to return the product, we will make investigation and research, find out the problem so as to judge if it is in the good returning service range. If it is of the product quality problem, customer can return the product.
¡¡4£® Customer service hotline
¡¡020-8322 9851
¡¡5£®Post service
¡¡Add: Flat D, 19/F, Block B, Tianxiu Building, No.300, Huashi Rd.C., Guangzhou
¡¡Zip: 510050
¡¡Contact: Marketing center customer service Dept.


 
 
 
 
Copyright Rosstone Audio Technology Co., Ltd.
Manufacturing Base: West, Huangqishan Road, Yonghe Economic Development Zone, Guangzhou
Company Add: Room 2201, South Tower, Times New World Center, No.2191, Guangyuan East Road, Tianhe District, Guangzhou Pc:510500 E-mail£ºsales@rosstone.com
Tel:+86-20-22822011 22822012 22822013 Fax:+86-20-22822010